American Paper & Plastics - Collections Representative - Specialist

Location: Inland Empire, CA
Date Posted: 04-19-2018
Company: American Paper & Plastics
Position: Collections Specialist
Location: City of Industry
American Paper and Plastics Inc. (APP) is a 32-year food service distributor based in City of Industry, CA. with a regional operation in San Leandro, Ca. We proudly offer dry and canned foods; janitorial and sanitation supplies; kitchen and restaurant supplies, and many other equipment needs. Our commitment to Eco-Friendly products is exemplified by our wide selection of these products from a large number of quality suppliers. Our AIB (American Institute of Baking) certification is truly distinctive among food service packaging companies.
We provide exceptional value through product selection and outstanding service to restaurants, fast food, caterers, bakeries, schools, hotels, grocers, and wholesalers.
Collections Specialist
Job Description:
  • Accountable for identifying and reducing delinquent accounts
  • Research billing discrepancies with accounts
  • Communicate with individual customers independently via phone or email with tact and discretion
  • Work collectively with other departments to resolve any customer issues
  • Submit request for demand letter, small claims filing and report to Supervisor on the progress
  • Handle the full cycle of small claims filings and hearings
  • Related duties may be assigned to meet organization’s needs
Job Requirements:
  • Strong attention to detail, goal oriented
  • Knowledge of Billing and Collections procedures
  • Ability to proactively recognize and resolve issues
  • Excellent communication, writing and organizational skills
  • Ability to prioritize and manage multiple responsibilities
  • Computer skills are essential. Basic Excel skill is required
  • Great team player always has the willingness to help
  • High School Diploma
  • Hourly Pay
  • Paid Training
Benefits Offered:
  • Full Benefits
  • Medical, Vision, Life, and Dental Insurance
  • 401K
Employment Type: Full-Time
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